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Refund Policy

Outdoor Travel Adventures - Trip Cancellation Fees*:
More than 60 days prior: 5% of the trip cost is non-refundable
31-60 days prior: 50% of trip cost is non-refundable
0-30 days prior: 100% of trip cost is non-refundable
*Operators, resorts and hotels may have cancellation policies that carry additional penalties; especially during holiday and peak travel periods. Outdoor Travel Adventures will advise any additional cancellation policies that pertain to your individual trip. Airline tickets carry strict cancellations policies, in most cases 100% cancellation fee. We highly recommend travel insurance to cover your investment for unexpected cancellations.

Upon cancellation of the transportation or travel services, where the passenger is not at fault and has not cancelled in violation of any terms and conditions previously clearly and conspicuously disclosed and agreed to by the passenger, all sums paid to the seller of travel for services not provided will be promptly paid to the passenger, unless the passenger advises the seller of travel in writing, after cancellation. This provision does not apply where the seller of travel has remitted the payment to another registered wholesale seller of travel or a carrier, without obtaining a refund, and where the wholesaler or provider defaults in providing the agreed-upon transportation or service. In this situation, the seller of travel must provide the passenger with a written statement accompanied by bank records establishing the disbursement of the payment, and if disbursed to a wholesale seller of travel, proof of current registration of that wholesaler.

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